Not everything is an agent, the team is still growing. @Mintlify's hiring framework: For every new problem that arises, first check: 1. Is this a problem that can be solved by automation/agent? 2. Is this a problem that can be solved by a process change? If no & no, solve with headcount.
Mintlify's hiring framework prioritizes automation and process changes before adding headcount.
.@Mintlify grew 10x in a year. CEO @handotdev shared what's in their internal AI stack: Code: @claudeai @cursor_ai @tryreplicas Design: @replit @lovable Personal agents: @gumloop Code review: @cursor_ai @greptile Agent ops: @slackhq @temporalio Support triage: @parahelp_ai @plainsupport @linear Sa
1/ Autonomous fixes from customer support tickets @Mintlify built an internal system that ingests every customer support ticket, identifies if it's about an issue, and if so, assigns it to a coding agent to fix. How it works: • @parahelp_ai responds to incoming support requests in @plainsupport. •
Not everything is an agent, the team is still growing. @Mintlify's hiring framework: For every new problem that arises, first check: 1. Is this a problem that can be solved by automation/agent? 2. Is this a problem that can be solved by a process change? If no & no, solve with headcount.